Cisco call recording options

Posted: zigzag Date: 23.06.2017
cisco call recording options

LogFinity Call Recording solution is the most progressive, ground-breaking customer calls, interaction and screen data recording solution available today. With TeleFinity Recording solution webpage, the user can tag data and events directly from employee desktop application screens to interaction recordings for classification and analysis centered on key business issues.

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Passive recording mode is commonly used in VoIP recording. TDM is a passive recording technique for legacy cisco call recording options channels Analog, Digital, ISDN and CAS.

A high impedance recording boards PC hardware will be connected in parallel tapping to the monitored extensions and trunks. Home Company About Us Contact Us. TeleFinity Contact Center LogFinity Call Recording LogFinity Quality Management ActFinity IVR and Voicemail TeleFinity Softphone BillingFinity Call Accounting CTI Application TeleFinity Helpdesk.

Recording Criteria Tags and notes Screen Capture Reports. Compression Encryption PCI DSS Compliance Audit Logs.

cisco call recording options

Passive Recording Passive recording mode is commonly used in VoIP recording. TDM Recording TDM is a passive recording technique for legacy telephone channels Analog, Digital, ISDN and CAS.

cisco call recording options
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